Here’s a general FAQ on Kanak Jewelry Return policies. Always check the specific retailer’s policy for details.
Jewelry Return Policy FAQ
Can I return jewelry if I change my mind?
Most retailers allow returns within a specific time frame (e.g., 14–30 days), provided the jewelry is unworn, undamaged, and in its original packaging.
Do I need the receipt to return jewelry?
Yes, proof of purchase is typically required, such as the receipt or an order confirmation email.
Are custom or personalized jewelry items returnable?
Custom or engraved pieces are often non-refundable unless defective.
What condition must the jewelry be in to qualify for a return?
Jewelry should be in its original, unworn condition with tags and certificates (if applicable) intact.
How are refunds processed?
Refunds are typically issued to the original payment method. It may take several business days for the refund to appear.
Are sale or discounted items returnable?
Many retailers exclude sale or clearance items from returns, or they may only offer store credit.
Who pays for return shipping for online orders?
Some retailers provide free return shipping labels, while others require you to cover the cost.